Experience Stories

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Q&A: Fujifilm’s Jim Kuhn on the company’s complete customer experience turnaround

Sponsored by FUJIFILM Healthcare Americas

In today’s era of value-based care, healthcare providers and vendors are more focused on customer service than ever before. FUJIFILM Medical Systems U.S.A., Inc. (Fujifilm), for instance, recently made significant strides with its own customer service, skyrocketing to the top of MD Buyline’s customer experience ratings for digital radiography (DR) portables, flat panel detectors and DR rooms (MD Buyline Q3 2018) which includes the highest rating in the portable category for Service Response Time and Service Repair Quality.

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New DR solutions help a top New Jersey hospital lower dose, improve efficiency

Sponsored by FUJIFILM Healthcare Americas

Hackensack Meridian Health Hackensack University Medical Center is the largest provider of inpatient and outpatient services in all of New Jersey. In fact, the 781-bed teaching and research hospital—which first opened its doors in Hackensack back in 1888—was ranked No. 1 in U.S. News & World Report’s 2017-2018 Best Hospital rankings for the entire state.

VA hospital representatives in Pacific Northwest select Carestream as their enterprise PACS supplier

Carestream

Carestream has been awarded a multimillion-dollar healthcare IT contract for Veterans Affairs hospitals in the Pacific Northwest region, which includes Washington, Oregon, Idaho, Alaska and parts of Montana.

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Are You Investing in Cath Lab Worker Health?

Sponsored by ORSIF

For-profit and not-for-profit healthcare facilities may value the health of their cath lab employees differently. Without a clear indication of the bottom-line impact, some hospitals may be forgoing protective equipment and sacrificing the long-term health of their workers. Should the C-suite prioritize worker health when allocating investment dollars? 

New Intel-Based Artificial Intelligence Imaging Solution to Accelerate Critical Patient Diagnoses

Sponsored by GE HealthCare

Intel and GE Healthcare* are teaming up to deliver artificial intelligence (AI) solutions across multiple medical imaging formats to help prioritize and streamline patient care.

Carestream Spotlights Newest Healthcare IT, Medical Imaging Technology at World’s Largest Radiology Conference

Carestream

Specialized Software Enhances Review Process for Radiology Reports To Help Improve Patient Care

Siemens Healthineers mammography reading software planned to include AI-based decision support

Sponsored by Siemens Healthineers

During the 104th Scientific Assembly and Annual Meeting of the Radiological Society of North America (RSNA), Nov. 25-30 at Chicago’s McCormick Place, Siemens Healthineers showcases the new planned AI-based features with its mammography reading and reporting solution, syngo.Breast Care.1 These features are designed to provide physicians with interactive decision support.

Siemens Healthineers unveils multix impact to expand access to high-auality digital x-ray imaging

Sponsored by Siemens Healthineers

At the 104th Scientific Assembly and Annual Meeting of the Radiological Society of North America (RSNA), Nov. 25-30 at Chicago’s McCormick Place,Siemens Healthineers introduces the Multix Impact, an affordably priced, floor-mounted digital radiography (DR) system that provides access to high-quality imaging technology.