Quality

The focus of quality improvement in healthcare is to bolster performance and processes related to diagnostic and therapeutic procedures. Leaders in this space also ensure the proper selection of imaging exams and procedures, and monitor the safety of services, among other duties. Reimbursement programs such as the Merit-based Incentive Payment System (MIPS) utilize financial incentives to improve quality. This also includes setting and maintaining care quality initiatives, such as the requirements set by the Joint Commission.

Thumbnail

Lee Memorial lights the way for patient engagement in the Sunshine State

Sponsored by FUJIFILM Healthcare Americas

With more than one million patient contacts each year, Lee Memorial Health System considers patient engagement the order of the day every day. For Mike Smith, CIO of the six-hospital, 1,423-bed organization based in Fort Myers, Fla., this enterprise-wide emphasis means constantly working to ramp up IT-enabled interactions via—among other interfaces—an increasingly in-demand patient portal.