Business Intelligence

Providers utilize business intelligence to monitor referral patterns and collaborate with clinicians who order their services. Such analytics tools have also been deployed in the specialty to improve productivity, track patient satisfaction and bolster quality.

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Combined AI chatbot, telehealth app earns $25M investment

Physician-founded Counsel Health said it will use the funds to hire more doctors as it expands the userbase for its AI, which allows patients to ask questions and get answers from a real doctor.

CVS Health announces $10.6B acquisition of Oak Street Health

CVS finalizes buyout of Rite Aid prescription data, 63 retail stores

The prescription information comes from 626 pharmacies in 15 states. CVS said it could gain access to 9 million new customers. 

johnson & johnson branding

Johnson & Johnson to spin off $9.2B DePuy orthopedics division into independent company

The division develops and manufactures knee and hip replacements, along with other surgical implants. J&J said it will separate DePuy within 18 to 24 months, at which point it will be the largest orthopedics company in the world.

artificial intelligence AI in healthcare

Report: Harvard Medical School data backing healthcare-focused Microsoft Copilot update

According to the Wall Street Journal, insider sources said a major update to Microsoft’s AI chatbot could be released before the end of the month, designed to be more reliable at answering medical queries.

UnitedHealthcare HQ Sign

Nonprofit investors seek ‘checks and balances’ at UnitedHealth

The Accountability Board has submitted an official proposal for UnitedHealth Group to separate its CEO and board chair positions, both currently held by Stephen Hemsley.

mergers and acquisitions M&A puzzle

Healthcare market research firm Press Ganey scooped up in $6.75B AI merger

Qualtrics, which uses artificial intelligence to measure public satisfaction and consumer trends, is buying Press Ganey outright, citing the need for more healthcare-specific data to improve its technology. 

Aetna

Duke Health, Aetna reach agreement to keep members in-network

The new contract was signed just ahead of the Oct. 20 deadline. The insurer and academic health system were in dispute over reimbursement rates. The exact terms of the new multi-year agreement are unknown. 

Trump, Pfizer announce ‘TrumpRx’ following tariff exemption deal

The new "TrumpRx.com" will sell Pfizer drugs at a heavily discounted price, direct-to-consumers. However, details on the initiative are not entirely clear.