Case Studies

In today’s era of value-based care, healthcare providers and vendors are more focused on customer service than ever before. FUJIFILM Medical Systems U.S.A., Inc. (Fujifilm), for instance, recently made significant strides with its own customer service, skyrocketing to the top of MD Buyline’s customer experience ratings for digital radiography (DR) portables, flat panel detectors and DR rooms (MD Buyline Q3 2018) which includes the highest rating in the portable category for Service Response Time and Service Repair Quality.

Hackensack Meridian Health Hackensack University Medical Center is the largest provider of inpatient and outpatient services in all of New Jersey. In fact, the 781-bed teaching and research hospital—which first opened its doors in Hackensack back in 1888—was ranked No. 1 in U.S. News & World Report’s 2017-2018 Best Hospital rankings for the entire state.

For-profit and not-for-profit healthcare facilities may value the health of their cath lab employees differently. Without a clear indication of the bottom-line impact, some hospitals may be forgoing protective equipment and sacrificing the long-term health of their workers. Should the C-suite prioritize worker health when allocating investment dollars? 

Sharon Gibbs, director of the radiology department at VCU Health in Richmond, Virginia, aims to provide quality, timely and efficient care. To do so, she must define, analyze and track the metrics and quality needs of her large care providing team, which consists of more than 40 faculty radiologists, over 200 technologists, and numerous other stakeholders. Gibbs knew that a single analytics solution would enable her to gather data more quickly.

Change Healthcare is primarily known for its state-of-the-art technology and business solutions, but the company also provides consulting services, including overall assessments of an organization’s overall business health. Sometimes, healthcare providers know they need help keeping up with the rest of the industry, but need to be pointed in the right direction before they can get started; that’s where Change Healthcare enters the equation.

For the team at Roper Radiologists PA (RR) in Charleston, South Carolina, organization plays a pivotal role. And in 2017, the practice found itself at a bit of a crossroads. They wanted more advanced tools at their fingertips for assigning reads and filtering worklists, but they felt limited by their available tools.

Enterprise imaging continues to gain importance in healthcare as technologies evolve and providers grow larger and larger. Mix in the industry’s laser-like focus on such topics as data analytics, security, and interoperability and it’s easy to see why so many organizations are working around the clock to beef up their enterprise imaging strategies and plan for the years ahead.

Campbell County Memorial Hospital is an acute care hospital in Gillette, Wyoming, and the centerpiece of the Campbell County Health healthcare system. Like Gillette—a city that saw its total population jump by nearly 40 percent from 2000 to 2010—Campbell County Memorial Hospital has seen significant growth in recent years, opening a cath lab and enhancing its radiology department with new imaging equipment.

Having been in the Sectra PACS fold since 2004, members of the radiology department at six-hospital CoxHealth in Springfield, Mo., didn’t need much convincing to “VNAble” their existing system so it could handle cardiology workflows on top of their own.

Cleveland is yet again blazing new ground in healthcare. This time, myriad health systems are actively collaborating to share images. A first for the U.S., we believe. University Hospitals Health System (UH) is leading the charge that now includes more than two dozen hospitals, providers sites and health systems and counting. Here’s how they did it.

When the American College of Radiology (ACR) opened the ACR Education Center in Reston, Virginia, back in 2008, it was with a very specific goal in mind—to provide radiologists with thorough, hands-on training they can then take home and use in their daily practice.

A little more than a year ago, I left my full partnership position at a successful radiology practice for a teleradiology job with vRad, a MEDNAX company. I was a bit nervous making such a life-changing decision, but I knew I needed a change. Partnership had been a life goal since med school, but now I had different priorities. I had kids, new interests. Making the move allowed me to focus more on me and my family while still doing the work that I love.