AI may finally end the paper chase caused by prior authorization. Or it may worsen it. 

As AI continues its march through healthcare organizations around the world, the notion that it will replace the sector’s human workers fades but does not disappear. 

Contrary to popular misgivings, AI may be improving the human touch in healthcare. 

The National Academy of Medicine considers some pertinent ins and outs of GenAI. 

The Department of Health and Human Services is looking to replace lab animals with AI models. Even more bullish on AI is the new boss at the Centers for Medicare and Medicaid Services. 

GenAI initiatives are complex and—in some cases—costly. “As such, the main rationale for pursuing them needs to be business growth, not workforce reductions.” 

The authors of the survey report note that AI tools mentioned by respondents run the gamut from automated appointment reminders to dynamic “care gap” messaging. 

Some AI decision-support models have a proclivity for recommending aggressive care pathways. And doing so on the basis of patient demographics, not medical necessity.